Privacy Policy

Effective Date: August 19, 2025

This Privacy Policy explains how Teton Creek Auto Glass (“we,” “our,” or “us”) collects, uses, and protects personal information provided through our website, in person, or by phone. We operate out of Driggs, Idaho, and this policy is governed by the laws of the State of Idaho, regardless of where you access our services.

1. Information We Collect

We collect personal information when you voluntarily provide it to us through our website, by phone, or in person. This may include:

  • Name
  • Phone number
  • Email address
  • Vehicle information (make, model, year, VIN)
  • Insurance details (if applicable)
  • Any additional details you provide related to your auto glass service

We may also collect anonymized technical data (e.g., IP address, browser type) through analytics tools to improve website performance and prevent spam.

2. How We Use Your Information

We use your information to:

  • Provide, schedule, and complete auto glass services
  • Communicate with you about appointment status, service updates, and customer support
  • Send you SMS/text messages or phone calls regarding service status, scheduling, and related communications
  • Improve our services and website functionality
  • Prevent spam or malicious activity
  • Comply with applicable legal obligations

Marketing Communications:
If you provide us with your phone number, you may also receive occasional promotional messages about our services. You can opt out of these marketing texts at any time by replying “STOP” to a message or by contacting us directly. Service-related texts (e.g., appointment reminders or job updates) will still be sent even if you opt out of marketing messages.

3. Cookies

We use cookies on our website to:

  • Track usage via analytics (e.g., visitor counts)
  • Enhance user experience

Cookies are small data files stored on your device. You can disable cookies through your browser settings, but some features may not function properly.

4. Data Sharing and Third Parties

We may share your information with:

  • Service providers (e.g., scheduling software, web hosting, analytics, SMS/text messaging platforms) who process data on our behalf
  • Insurance companies when coordinating claims
  • Legal authorities, if required by law

We do not sell or rent your personal information to third parties.

5. Data Security

We implement commercially reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

7. Your Choices

  • Text Messaging: You can opt out of marketing messages at any time, but service-related messages are necessary to complete your requested work.
  • Cookies: You can adjust your browser settings to limit or block cookies.

8. Contact Us

For questions about this Privacy Policy or your information, please contact us:

Teton Creek Auto Glass
Driggs, Idaho
Phone: +1 208-354-5115
Website: https://tetoncreekautoglass.com/